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SMS Text Messaging Privacy Policy

Effective Date: February 1, 2026

1. Overview

This SMS Text Messaging Privacy Policy explains how Dozers Grill (“we,” “us,” or “our”) collects, uses, and protects personal information when guests and members opt in to receive text messages related to:

  • Waitlist notifications
  • Table availability alerts
  • Reservation updates
  • Membership updates
  • Special events
  • Promotions and exclusive offers

By opting in to receive SMS messages from Dozers Grill, you agree to the practices described in this policy.

2. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Waitlist details (party size, time requested)
  • Membership status and related account information
  • Messaging interaction data (responses, opt-outs)

We collect only the information necessary to provide the requested service.

3. How We Use Your Information

We use SMS information for the following purposes:

A. Waitlist Notifications

  • Confirming your spot on the waitlist
  • Notifying you when your table is ready
  • Providing estimated wait times
  • Sending reminders if you have not arrived

B. Membership Messaging

  • Account updates
  • Event invitations
  • Exclusive member offers
  • Membership renewal reminders
  • Important operational announcements

We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

4. Consent to Receive Messages

By providing your phone number and opting in, you expressly consent to receive recurring automated marketing and non-marketing text messages from Dozers Grill.

  • Consent is not a condition of purchase.
  • Message frequency varies.
  • Standard message and data rates may apply depending on your carrier.

5. Opting Out

You may opt out at any time by replying:

  • STOP – to cancel
  • HELP – for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Access to SMS-related data is limited to authorized personnel who require it for operational purposes.

7. Data Retention

We retain SMS data only as long as necessary to:

  • Fulfill operational needs
  • Maintain membership records
  • Comply with legal requirements

8. Third-Party Service Providers

We may use trusted third-party SMS platforms to deliver messages. These providers are contractually obligated to safeguard your information and use it only for the purposes of delivering our communications.

9. Children’s Privacy

Our SMS services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this SMS Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

11. Contact Information

Dozers Grill

7012 E Hampton Ave, Ste 104, Mesa, AZ 85209

602-694-5551

games@dozersgrill.com